Returns & Exchanges
All sales on thrift/vintage items are final and returns are not accepted. Please thoroughly review product descriptions before purchasing.
Gift cards are not eligible for returns.
Ever Thrift accepts returns on non-thrift/vintage products (for a refund, minus the cost of return shipping) within 3 days of delivery. To initiate a return:
- Your item must be unused and in its original packaging.
- Reach out to email@example.com with your name and order number.
- We'll get in touch with shipping instructions (and we may be able to generate a shipping label for you, so please reach out!).
- If an item is damaged, please take photos and include it in your email so that we can make it right!
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If the return is approved, your refund will be processed to your original method of payment. Please note that returns can take up to 30 days to be processed back to your credit card.